Delivery and payment
Delivery to Astana
Self-pickup
Free of charge
Warehouse address
010000, RK, Astana, st. Zhetigen, building 17
Courier delivery
Free for orders over 10 000 ₸
Daily
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For orders placed by 1:00 PM, delivery is available from 3:00 PM to 9:00 PM
For orders placed from 1:00 PM to 6:00 PM, delivery is available the next day from 9:00 AM to 3:00 PM
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The minimum order amount for delivery is 10 000 ₸
There is no paid delivery. If the order amount is lower, you can always pick it up yourself. - If a legal entity sends a courier, they must have a power of attorney to receive the order
- If an invoice is issued, delivery is carried out after payment confirmation.
Delivery by transport company
You can send the order via any transport or courier service at your own expense.
Please inform the operator about this when placing the order.
Have questions about delivery? Contact support
Payment
Cash
Upon receipt of the order
Card
Online
Via Kaspi QR
Upon receipt of the order
By invoice
For legal entities
- When ordering via a transport company, payment is available only by invoice or via Kaspi QR.
- For legal entities and individual entrepreneurs, card payment is possible only with a corporate card, an individual entrepreneur’s card, or with a power of attorney.
Returns
If the product does not fit or is defective, you may return it in accordance with consumer protection laws. To clarify return deadlines and procedures, please contact the operator.